Payment Policy

Payment Policy

Effective Date: 23 August 2026

This Payment Policy explains the payment methods and payment-related procedures applicable to orders placed through Indian Book Mart, operated by Trillionexa Enterprises and presented online as Indian Book Mart by Trillionexa.

1. Accepted Payment Methods

Indian Book Mart uses Razorpay and Razorpay Magic Checkout for processing online payments.

Depending on availability at checkout, customers may be able to pay using:

  • UPI

  • Credit Cards

  • Debit Cards

  • Net Banking

  • RuPay

  • Other payment methods displayed through Razorpay/Magic Checkout

The payment methods available to a particular customer may depend on the order, location, payment provider and transaction eligibility.

2. Cash on Delivery (COD)

Cash on Delivery may be available for eligible orders and locations through Razorpay Magic Checkout.

COD availability is not guaranteed for every order.

For certain COD orders, a partial payment may be collected at the time of placing the order. The applicable advance amount may generally be in the range of ₹70–₹150, depending on the order and checkout conditions.

The exact amount payable in advance, if applicable, will be displayed during checkout before the order is confirmed.

The remaining eligible amount will be payable according to the COD instructions provided for the order.

3. Secure Payment Processing

Online payments are processed through Razorpay and/or Razorpay Magic Checkout.

Payment credentials such as complete card or banking details are processed by the applicable payment service provider. Indian Book Mart does not intentionally store complete payment credentials such as full card details on its own website servers.

4. Payment Confirmation

An order is considered successfully placed after:

  1. The required order information has been submitted;

  2. Any applicable payment or advance payment has been successfully processed; and

  3. An order confirmation is generated.

Customers should retain their order confirmation for future reference.

5. Failed or Pending Payments

If an amount has been deducted from your account but your order has not been confirmed, please contact us before placing another order for the same products.

Please provide:

  • Order number, if available

  • Transaction/reference ID

  • Payment date and time

  • Amount paid

  • Registered phone number/email address

We will verify the payment status and assist you.

6. Duplicate Payments

If the same order is accidentally charged more than once due to a payment-processing issue, the transaction will be verified.

Where a duplicate payment is confirmed, the applicable excess amount will be refunded to the original payment method, subject to payment-provider processing.

7. Refunds

Approved refunds will generally be processed to the original payment method.

The time taken for the refunded amount to reflect in the customer's account may depend on the bank, card issuer or payment service provider.

8. Pricing

Product prices displayed on the website may change from time to time.

The applicable price and any applicable shipping charges, discounts or taxes will be shown during checkout before the order is confirmed.

9. Payment Support

For payment-related assistance:

Trillionexa Enterprises
Brand: Indian Book Mart by Trillionexa

Phone/WhatsApp: +91 9981177157
 Email: indiabookmartofficial@gmail.com